Shipping & Delivery Policy

 SHIPPING POLICY

  1. The shipping and handling charges are mentioned at the time of check out and consumers will know about this in an upfront & transparent manner, before making payments.
  2. Once your order has been confirmed and dispatched, you will receive an email with the tracking details. We usually dispatch most orders within 1-2 business days.
  3. The estimated delivery time may vary slightly from state to state. The days excluding Saturdays, Sundays and Holidays are calculated as working days. Product delivery may get delayed due to reasons relating to lock down because of any cause or unforeseen logistics issues.
  4. If you are ordering our products from a Mega Sale event, dispatches may get delayed due to increased volumes. We will target to dispatch all orders within a maximum of 7 days from the Date of Order.
  5. Split shipments are completely normal. This just means that different parts of your order may have simply been shipped from our different warehouse locations across India. Rest assured, you will only have to pay the shipping charge if applicable only once & rest you will receive free of cost from that order.

 DELIVERY POLICY

  1. To ensure the safety and hygiene of all our customers, there might be delays in product dispatches & deliveries owing to constraints on logistics due to COVID-19 or any such health hazard from time to time. In these instances, unfortunately, we would not be able to commit to dispatch or delivery timelines and request you to bear with us.
  2. We take extensive precautions on the packaging of product while dispatching it. We pack our products in tight boxes, where each individual product is wrapped in bubble wrap while fragile items like bottles etc. are safely secured with additional bubble wrap.
  3. Please do not accept the shipment if it is tampered or damaged, return it and we will either refund it or resend you the material as per your wish.
  4. Orders placed on the second half of Saturday or on Sunday will be dispatched on Monday only, so expect this much delay.
  5. If the order is updated as delivered but the user has not received the order, the same has to be intimated to the customer service team via call at toll free number mentioned below or through email within 24 hours of the delivery intimation, wherein you will have to give 48-72 hours to investigate with our courier partners & give you a authentic reply.
  6. For all claims regarding shortages or damages must be reported to customer care within 24 hours of the order delivery. Up to three working days are required to investigate and review your request with a suitable reply.
  7. In case our reverse pick-up service is not available at your location, you will need to self-ship the product via any reliable courier partner if required and eligible after talking to customer care. We will reimburse the courier charges, either in your account or as site wide coupon.
  8. We are not responsible for damages post-delivery. We do not take responsibility for the misplacement or mishandling of products post-delivery.
  9. We reserve the right to pause deliveries to any part of the country at any time if so warranted. In such case we will try to inform you at upfront only and in case of any deviation through email or phone call and will refund you fully.
  10. Products with a date of expiration of below 3 months would be eligible for a return, wherein, the complete amount of the product will be credited to the concerned person. No returns or refund requests will be accepted for products whose expiry date is more than 3 months.
  11. Reselling is not allowed after buying from www.men-power.in & Resellers will not be eligible for any kind of points, coupons & offers.